How do you seal a floor?

The process we carry out will depend on your specific floor and the use that it gets. There will be variations for different materials and the finish that you wish to achieve. The process will also be impacted by the full scale of work that we carry out, for example which types of cleaning and restoration are being performed. It is not unusual to apply several layers of sealant if this is necessary and appropriate.

I have just had a new floor laid. Does it need sealing?

Absolutely. If this was not carried out by those who fitted the floor get in touch immediately to ensure that the appropriate protection can be applied as promptly as possible. We would recommend that this is carried out once the flooring is in place as this means the grout, which is generally more porous, will also be protected.

What colours are available?

We currently have 20 different colours of grouting available. Contact us for specific requirements as we’re constantly on the lookout for new products and colours.

How do I protect my new grouting?

When we complete our work, we’ll offer you practical advice on how to protect your investment. We’d always recommend common sense jobs such as regular dusting and hoovering, these can dramatically increase the lifespan of grouting.

How long will the colour of my grouting last?

Providing proper care is taken to maintain the grouting, the colour can last for years.

Are the chemicals and solutions you use safe around me/my customers/children/pets?

Whilst we may use specialist chemicals in the course of our work, we can assure you that by the time we leave all residues will be gone and your tile or stone flooring will be perfectly safe for everyone to use. We work to extremely high standards of health and safety, conducting proper risk assessments where appropriate and never putting you or anyone else in danger.

Will Tile & Stone Medic’s cleaning services cause noise, disruption, dirt or debris in my home/business?

We always work in the most considerate way possible. Work will be tailored to your needs and will fit around your schedule where possible. We avoid bringing loud or bulky machinery into your home and when a job is complete we thoroughly clean up after ourselves to leave your space looking as tidy as it did when we arrived.

Do we have to move all the furniture

Yes, ideally if you want the job done to the best of our ability, then all furniture, kick plates in kitchens etc should be removed. However, don’t worry we will help you manage this.

Is your work all insured

Absolutely! we are always happy to show you our insurance certificates or down load them to you if so required.

How long does the work take to carry out

Once we have spoken to you in more detail we will be able to give you an idea of the time allocation required to restore your floors to a high level.

How much will it cost to have my floor cleaned and sealed

Because all floors require their own individual needs, perhaps different cleaning solutions, strippers and sealers it is impossible to give an average cost. Some areas of floor are very large and again this will have an impact on the costings as they may take longer to restore. Tile & Stone Medic will either arrrange an onsite visit to assess the floor in question, or, if we do not have local cover in that area, we will talk to you in more detail over the phone and perhaps request that you down load some pictures of the floor to us.